311 Call Centers
& Security Solutions
What We Do
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311 & Call Center SoftwareThe top rated 311 software in the World! Used and tested in the world’s most volatile environments. Hdu Techs 311 software allows for better call management, extensive reporting, user ability, accessible from anywhere, quick setup and remotely managed…. more -
City Vendor & SLA ManagementManage your vendors and those that supply services to your city/municipality/borough and more… Hdu Techs 311 software facilitates a vendor interface, City manager views and auto-notifications system that is hands down the top enterprise grade 311 software out there today. Save your city millions of over-charges from your vendors, accountability, responsiveness, reporting and rapid ticket closure... Hdu Techs 311 software can take you there
About Hdu Tech Inc
Call centers... it's what we do. We've implemented some of the world's largest and most robust enterprise grade call centers spanning the globe.
We've taken this experience and our unique solution sets to the 311 call centers. With Hdu Techs 311 solution you not only facilitate a simple solution for your residents to interact with city resources and services, you get to manage the response time of your vendors and employees. No longer are vendors sitting idly when they have active contracts with your locations. Keep them accountable and responsible.
Hdu tech plans your 311 centers with you and your solution owners and project managers, implements the technologies, can train your staff and even assist you in the marketing of this solution.
We work closely with your vendor response teams and their management so that you can keep informed of their performance. They can also manage their support and service teams and contracts from within the Hdu Tech 311 solution.